Context
At a global hospitality brand, multiple regional team members — including myself — were independently creating tools to speed up the configuration of hotel systems during migration to a new cloud property management system (PMS). These efforts were informal, uncoordinated and overlapping. We decided to consolidate and formalise our tooling development.
Process
As a Senior Associate with both technical skills and operational context, I took the lead on project structure, planning, and daily team coordination.
- Reviewed all existing scripts, tools and their functionality.
- Defined shared goals and minimum viable functionality.
- Set a 1-month target for a working demo and a 2-month target for full implementation.
I introduced GitHub for version control, trained the team on branching and collaboration practices, and set up GitHub Issues to track features and tasks. I ran daily stand-up and wrap-up calls to coordinate progress, distribute work, and maintain velocity of the project.
Outcomes
We delivered a working tool that automated pulling hotel configuration data from the legacy PMS and formatting it for use in our deployment dashboard.
• Process time reduced from 90 minutes per property to 15 minutes
• Successfully demoed early version within first month
• Scaled tool to run across multiple properties simultaneously
• Final version is being adopted internally, both in EMEA and US regions